Return & Refund Policy

Return and Refund Policy

Last updated: October 01, 2023

Thank you for choosing swastthikfoods.com for your shopping needs. We value your satisfaction and aim to provide a hassle-free shopping experience. Please take a moment to review our policy regarding returns and refunds. This Return and Refund Policy has been created using a Return and Refund Policy Generator.

Interpretation and Definitions

Interpretation: The words with initial capitalization in this policy have specific meanings, as defined below. These definitions apply regardless of whether the terms are in singular or plural form.

Definitions: For the purpose of this Return and Refund Policy:

  • Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to swastthikfoods.com.
  • Goods refer to the items available for purchase on our Service.
  • Orders mean a request made by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to swastthikfoods.com, accessible from https://www.swastthikfoods.com.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You have the right to cancel Your Order within 7 days without providing any specific reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or when a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise Your right to cancel, You must inform Us of your decision via a clear statement. You can inform us of your decision by:

  • Email: swastthikfoods@gmail.com
  • Phone Number: 7004099429

We will reimburse You no later than 14 days from the day We receive the returned Goods. We will use the same payment method You used for the Order, and You will not incur any fees for this reimbursement.

Conditions for Returns

To be eligible for a return, the Goods must meet the following criteria:

  • The Goods were purchased within the last 7 days.
  • The Goods are in their original packaging.

The following Goods cannot be returned:

  • Goods that are customized or clearly personalized.
  • Goods that, due to their nature, are not suitable for return, deteriorate rapidly, or have expired.
  • Goods that are not suitable for return due to health protection or hygiene reasons, and have been unsealed after delivery.
  • Goods that, after delivery, have become inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Please note that only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded unless it is prohibited by applicable law.

Returning Goods

You are responsible for the cost and risk associated with returning the Goods to Us. You should send the Goods to the following address:

Swastthik Foods, near Durga Mandap, Main Road Namotola, Haludbani, Parsudih, Jamshedpur, Jharkhand. Pin: 831002, Dist: East Singhbhum

We cannot be held responsible for Goods that are damaged or lost during the return shipment. Therefore, We recommend using an insured and trackable mail service. We cannot issue a refund without proof of receipt of the Goods or proof of return delivery.

Gifts

If the Goods were marked as a gift when purchased and were shipped directly to you, You'll receive a gift credit for the value of your return. Once we receive the returned product, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or if the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions or concerns about our Returns and Refunds Policy, please do not hesitate to contact us:

  • Email: swastthikfoods@gmail.com
  • Phone Number: 7004099429

We are here to assist you and ensure your shopping experience is enjoyable and worry-free. Thank you for choosing swastthikfoods.com.